Consumer Warning

Official statement by Oliver Exterminating on allegations of alleged fraud with the Mosquito Traps Project in Caguas

Recently, we were notified of two incidents in which residents of the Municipality of Caguas claimed to have been victims of a deceptive practice related to the placement of mosquito traps in their respective homes. According to these citizens, an unscrupulous individual came to their residences falsely claiming to be an employee of our company and asked for money ($ 20.00) as a requirement to carry out the installation of the traps in their respective homes.

We wish to clarify that neither the Department of Health, the Municipality of Caguas, the CDC, nor our company charge any money for the placement of these traps in the homes of the residents of Caguas, so any attempt to obtain money as a requirement of the installation of the same in their homes would be a fraudulent, illegal and criminal act. The placement service of mosquito traps is voluntary and free of charge. We are the only company authorized to carry out the installation of the traps and our staff is properly trained and identified to carry out this task. We recommend the residents of the Cagüeñas communities selected to be part of this pilot project to verify the identity of the hired personnel to install the traps, asking them to show their identifications before granting access to their homes, to also identify the vehicles in which they arrive, and to report to the relevant authorities any attempt to request money immediately.

The Department of Health of Puerto Rico, the CDC and we at Oliver Exterminating will continue to investigate this illegal practice and will reach the ultimate consequences once we identify those responsible. To report acts like this, you may contact the nearest state or municipal police station or call the Oliver Customer Service Department at 787-764-2000.